Services
Vehicle Acceptance Check
Before any work begins, we walk around your vehicle together with you, document its current condition and agree on what needs attention — so there are no unpleasant surprises later.
What does Vehicle Acceptance Check involve at Alpay Servis?
Before any work begins, we walk around your vehicle together with you, document its current condition and agree on what needs attention — so there are no unpleasant surprises later.
What the acceptance check is
An acceptance check is a structured walk-around and condition review carried out when your vehicle arrives at our workshop in Bornova, İzmir — and always in your presence. Existing marks, visible faults and your own observations are recorded before any work starts, so the job scope is clear to both sides from the first minute.
Why it matters
Most misunderstandings between a workshop and a vehicle owner come from things that were never written down: a noise mentioned in passing, a scratch that was already there, a warning light that appears only intermittently. Documenting the vehicle's condition at hand-over removes that uncertainty. It also helps our technicians work efficiently, because complaints are captured precisely rather than from memory.
How the process works
- You describe any symptoms, noises or concerns in your own words.
- We inspect the exterior, interior and visible components together.
- Findings are documented and the planned work is agreed with you.
- Work only begins once you have confirmed the scope.
If your mandatory roadworthiness inspection is approaching, the acceptance check is also a sensible first step: known issues can be identified before they show up at the inspection station. You can book through the online appointment form or reach us by phone — the check is available for many makes and models.
What Does This Service Cover?
- Joint inspection of the body and interior at hand-over
- Recording of existing scratches, damage and missing items
- Your complaints captured precisely on the work order
- Professional documentation of visible faults
- Scope and priorities of the planned work agreed together
Signs You May Need This
- Your mandatory inspection date is near and you are unsure of the car's condition
- The car shows noises or behaviour changes you find hard to describe
- You want the scope of work clarified before leaving the car at a workshop
Frequently Asked Questions
Do I need to be present during the acceptance check?
Yes — the check is carried out together with you. We review the vehicle's condition side by side, point out anything we find, and record your complaints in your own words. That way you know exactly what is written on the work order before anything begins.
Is this the same as the mandatory roadworthiness inspection?
No. The official inspection is performed at licensed stations. Our acceptance check is an in-house condition review carried out before repair or inspection, so existing faults and open questions are identified in advance.
What happens after the check is complete?
Findings are shared with you and the scope of work is agreed jointly. No repair starts without your approval. You can book an appointment through the online form or contact the workshop by phone.
Book Your Service Appointment
Choose the day and time that suit you; our team will confirm your appointment.
